Last updated: May 22, 2025
At DevKnow, your privacy matters deeply to us. This policy explains exactly what data we collect, why we collect it, and how we protect it — written in plain language so you always stay informed.
When you create a DevKnow account, we collect basic account information including your name, email address, username, and an encrypted version of your password. If you sign in via a third-party OAuth provider (Google, GitHub), we receive only the profile data that provider shares with us under its own permissions.
Types of data we collect:
We collect only what is necessary to provide and improve our services. We do not collect sensitive personal information such as government IDs, health records, or biometric data. You may browse certain public content on DevKnow without creating an account, in which case we collect only anonymous analytics data.
DevKnow uses the information we collect for specific, legitimate purposes. We are committed to using your data in ways that genuinely benefit your experience on our platform and to operating our business responsibly.
Service Delivery
Authenticate your account, display personalised dashboards, and deliver the features you request.
Analytics
Understand how features are used, identify issues, and prioritise improvements based on real usage patterns.
Communications
Send transactional emails (password resets, invoices) and, with consent, newsletters and product updates.
Security & Fraud
Detect suspicious activity, prevent unauthorised access, and enforce our Acceptable Use Policy.
Legal Compliance
Meet our obligations under applicable laws (GDPR, CCPA) and respond to lawful regulatory requests.
Personalisation
Recommend relevant courses, articles, and tools based on your learning history and preferences.
We will never use your data to build profiles for third-party advertisers or engage in automated decision-making that produces significant legal effects without human review. Where we rely on legitimate interests as a legal basis, those interests never override your fundamental rights and freedoms.
We take the security of your data seriously and employ industry-standard safeguards to protect it from unauthorised access, alteration, disclosure, or destruction.
TLS 1.3 Encryption
All data in transit is protected with TLS 1.3.
AES-256 at Rest
Stored data is encrypted with AES-256 on AWS.
Bcrypt Hashing
Passwords are hashed with bcrypt — never stored in plain text.
Our infrastructure undergoes regular third-party security audits and penetration testing. Access to production systems is restricted to authorised personnel using multi-factor authentication, and all access is logged and reviewed.
Data Breach Notification
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant supervisory authorities within 72 hours of becoming aware — in compliance with GDPR Article 33. Notifications will be sent to the email address associated with your account.
However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your DevKnow account and to enable two-factor authentication (2FA) where available.
Depending on your location, you may have several rights under applicable data-protection law (including GDPR and CCPA). DevKnow respects and honours these rights regardless of where you are located.
Right of Access
Request a copy of the personal data we hold about you at any time.
Right to Rectification
Ask us to correct inaccurate or incomplete information about you.
Right to Erasure
Request deletion of your account and personal data ("right to be forgotten").
Right to Object
Object to processing of your data for direct marketing or legitimate interest purposes.
Data Portability
Receive your data in a structured, machine-readable format (JSON or CSV).
Right to Restrict
Ask us to pause processing of your data while a complaint is resolved.
To exercise any of these rights, email us at privacy@devknow.io with the subject line "Privacy Rights Request". We will respond within 30 days. We may need to verify your identity before processing your request. If you believe we have mishandled your data, you have the right to lodge a complaint with your national data-protection authority.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way DevKnow handles your personal data, please do not hesitate to reach out. Our dedicated privacy team will respond promptly to every inquiry.
Privacy Email
privacy@devknow.ioResponse Time
Within 30 days
Our dedicated Privacy Team is here to answer any questions you have about how your data is handled. We aim to reply to every inquiry within 30 business days. You can also submit a formal data rights request via email.
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